Can't download anything. "Site can't be found" Tech Support

Can't download anything. "Site can't be found"

When trying to download from the internet, I get the box saying that the site can't be found.

Anwsers to the Problem Can't download anything. "Site can't be found"

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Hi Rochie62,

Adding to Robert Aldwinckle on forums MVP response,

a.
Is the issue only with downloading? Are you able to browse the internet, in general?
b.
What is the version of Internet Explorer you’re using?
c.
Have you tried downloading using other web browsers, if any? Does the issue repeat with the other browser, too?

Follow the methods listed below and check if the issue gets fixed:
Method 1:

You may run Internet Explorer in no add-ons mode and check if the download proceeds normally without any errors.
To start Internet Explorer without add-ons,

• Click the Start button, click All Programs, click Accessories, click System Tools, and then click Internet Explorer (No Add-ons).

If disabling all add-ons solves the problem, you might want to use Add-on Manager to disable all add-ons and then turn on add-ons only as you need them.
This will allow you to figure out which add-on is causing the problem.

For more details, refer the below link:

Tips for solving problems with Internet Explorer
http://windows.microsoft.com/en-us/windows-vista/Tips-for-solving-problems-with-Internet-Explorer

Use the Manage Add-ons tool to determine which add-on is causing the issue

Use the Manage Add-ons tool in Internet Explorer to individually disable each add-on to determine which add-on is causing errors.
To do this, follow these steps:

1.
Open Internet Explorer 8.
2.
Click Tools, and then click Manage Add-ons.
3.
On the Show drop-down menu, select All add-ons to display all add-ons that are installed on the computer.
4.
For each item in this list, select the add-on, and then click Disable in the Information window.
5.
When you have disabled all the items in this list, click OK.
6.
Exit and then restart Internet Explorer.
7.
If issues do not reoccur, repeat steps 1 through 3.
8.
Click Enable for a single add-on.
9.
Repeat steps 6 through 8 until you determine which add-on causes errors to occur.

After you have used this process to determine which add-on is causing errors, you can disable that add-on.
Or, you can uninstall the software that installs the add-on.
We also recommend that you contact the software vendor that provided the add-on for additional
troubleshooting and support.
Method 2:

Optimize Internet Explorer settings and check if that fixes the issue.
Refer the link below and follow the steps mentioned in the KB article:

How to optimize Internet Explorer
http://support.microsoft.com/kb/936213

Hope this helps!

Gokul - Microsoft Support

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How to Avoid Downloading Malware

Where are you getting the download?

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Cancel or deny any automatic download

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