Thursday, September 29, 2016

How Can You Fix - Document inserted as an icon in Word cannot be opened?

Document inserted as an icon in Word cannot be opened

I have Windows 7 with Office 2010.
I send a Word Document (saved in Word 2003) to 64 Governors - with a embedded file in the document (shown as an icon).
All my Governors bar 1 are able to double click on the icon and open the document - and then save
it on their PC.
One Governor has Microsoft Vista and is unable to open the document.
I have no idea what version of Office/Word she is using but, if she has Vista, then maybe you can extrapolate from that.

What does she have to do to open the icon and see the document ?

Solutions to the Problem Document inserted as an icon in Word cannot be opened

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As the issue occurs on only one machine, the problem might be on that particular machine and not on your end.
Are there any errors messages while opening the file? She might check the file association on the machine and make sure that .doc file type is associated with the Word application.

In this method we will try to Boot in Safe mode with Networking and see if the error still persists.

  • Search "MSCONFIG" and Open.
  • Click on Boot Tab
  • Tick Safe Boot in Boot Option
  • Select Network.
  • Click Apply and OK.
  • Reboot your System.

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