Computer locks up when checking e-mail in IE
Also My wife has a HP Pavilion dv2000 with windows 7 Ultimate.
when she is online checking her mail using internet explorer, she has to manually shut down her computer because her computer locks up.
she also says that her computer was better with windows
Vista Ultimate until i installed Windows 7 on it.
shes been begging me to install Windows Vista.
What is causing her computer to lock up? this happens everyday to her!
Keys to the Problem Computer locks up when checking e-mail in IE
When you use Internet Explorer 8, you cannot access your Webmail:
Is it a Win7 64-bit computer and is she trying to access the webmail page using IE8 64-bit?
Does the behavior persist if you start IE8 (32-bit) in No Add-ons mode? To start IE in No Add-ons mode:
=> Start | (All) Programs | Accessories | System Tools | Internet Explorer (No add-ons).
Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 & IE8 in all OSS]
Does the behavior persist if you Reset IE Advanced settings (RIES)?
What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)?
Has a(nother) Norton or McAfee application
ever been installed on this machine (e.g., a free-trial version that came preinstalled when you bought it, prior to upgrading)?
~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
Using System Restore
- Click on the Start button on the Taskbar.
- Type "System Restore" (without quotes) in the Search box and hit Enter or,
- Click on System Restore (when you see System Restore pop up in the list of search results).
- Make sure the "Recommended restore" radio button is checked on the restore utility window.
- Click on Next and follow the instructions given.
Note: There is the option on the restore utility to select "Choose a different restore point". Unless you have a specific reason to select a different date and time than what Windows recommends, just select the recommended option stated in the steps above. If you choose to select another one, follow these steps:Click on that desired date and time, and Windows 7 will perform a scan for any affected programs in that restore point.
Once completed, click Next and follow the instructions given.
Once you have selected the restore point, your system will start the restoring process, after which you will have to restart the system.
Another Safe way to Fix the Problem: Computer locks up when checking e-mail in IE:
How to Fix Computer locks up when checking e-mail in IE with SmartPCFixer?
1. Download Error Fixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The errors will be shown in the list.
2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.
3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been removed.
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