How Can I Fix - Backup and Restore shows I've never created a backup when I have?

Backup and Restore shows I've never created a backup when I have

Why does Windows 7 Backup and Restore still say I have never created a backup, when it shows that I have a backup that is 42 gigabytes??

Solutions to the Problem Backup and Restore shows I've never created a backup when I have

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Hi,
• Did you do an automatic backup for data or a system image backup?
• Was the backup done to any network or an external device?
• When do you get this message?
• When did you create the last backup and is there any change made after the backup?
However, I would suggest you to take a new back up and check if this error message repeats.
“Back up your files”
http://windows.microsoft.com/en-US/windows7/Back-up-your-files
“Where should I save my backup?”
http://windows.microsoft.com/en-US/windows7/Where-should-I-save-my-backup
Diana
Microsoft Answers Support Engineer
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